Shipping Policy

​Digital Products (E-Books & Guides)

• All digital products are delivered instantly via email download link after purchase.

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• If you do not receive your files within 10 minutes, please check your spam folder or contact us at care@thefootaftercareinstitute.com.

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• Digital products do not require physical shipping.

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Physical Products Shipping (Updated for 2026)

Physical Products (Tools & Supplies)

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• Physical items, such as printed books or aftercare tools, are processed within 1–2 days of order placement.

• Delivery typically takes 10–17 calendar days, depending on your location and supplier dispatch times.

• You will receive a tracking number (if available) once your order is shipped.

Estimated delivery times:

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• UK: 10–14 calendar days

• Europe: 10–17 calendar days

• International: 12–20 calendar days

Please note: These are general estimates based on supplier timelines. Delays may occur due to customs, local postal services, or holidays.

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Shipping Delays

• Delivery times are estimates. Weather, postal delays, or customs processing may affect your order.

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• The Foot Aftercare Institute is not responsible for delays outside of our control.

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Incorrect or Incomplete Address

• Please ensure your address is correct at checkout.

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• Orders returned due to incorrect addresses may require an additional shipping fee to resend.

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Lost or Missing Orders

• For physical items, if your order has not arrived within the time frame listed above, contact us, and we’ll assist with locating or replacing the shipment when possible.

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Contact

If you have any shipping questions, please email us at:

📧 care@thefootaftercareinstitute.com